LOAN MANAGEMENT
ATTENTION!
Making a bank transfer does not complete your loan payment with our company. After transfering funds to our bank account, you must complete your loan payment transaction at the shop where you received your loan.
NOTICE!
Your bank transfer and your loan payment transaction must be completed on the same day or the payment amount due may have changed, your payment transaction may not be processed, and your account may be overdue.
MAKING PAYMENTS AND BANK TRANSFERS
If you transfer funds to our bank account, you must provide your bank transfer details to the management staff at the pawn shop where you received your loan. You can do this in one of the following ways.
- Visit the shop directly
- Call the shop directly
- Chat with an assistant on our Line Official Account – Note! All late, or time sensitive matters must be managed directly with the shop where you received your loan. Line Support can not manage urgent matters on your behalf.
If the deposited funds are sufficient to cover your minimum interest payment, and the payment is verified, and the transaction is completed on time, the shop manager will issue a new pawn ticket. The new pawn ticket must be retrieved at your earliest convenience.
GET YOUR RECEIPT
You must bring your original documents to the shop and retrieve your new pawn ticket as soon as possible. If you received assistance via our Line support, you must request a copy of the new pawn ticket via Line chat. Visit the shop at your next convenience, present the copy, and retrieve your official pawn ticket. Always retain all records, including photos.
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TRANSFER TO THE FOLLOWING ACCOUNT
K Bank
Bank Number: 442-2-30641-8
Mr. Sittichai Tanglertsampan
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MINIMUM PAYMENTS
When making payments, the minimum amount due is all unpaid interest since your last payment. If this is your first payment, it is all unpaid interest since your loan was issued. Your bank transfer and your loan payment transaction must be completed on the same day or the minimum payment due may have increased.
If your payment does not cover your minimum amount due, you must transfer any remaining funds and, if delayed, any additional interest accrued at the time the payment is transacted at the shop.
CALCULATE INTEREST
If you are ready to make a payment and need help calculating your interest, please have your pawn ticket ready, we’ll need full page photos of both sides.
LATE PAYMENTS
If you are late, or about to be late, with your payment, you should call the shop where you received your loan immediately. Do not seek assistance on the Line App as we are unable to assist with time sensitive issues.
LINE APP SUPPORT
- Share full page photos of your pawning ticket (front and back) via Line Chat
- Line Support will contact the shop on your behalf, retrieve your payment details, and respond with your transfer requirements.
- Customer transfers the minimum amount to the bank account listed, then shares a photo of the transferring document via Line chat.
- Line Support will send your bank transfer details to the shop.
- The shop manager will validate the payment and issue a new pawn ticket.
- Customer needs to wait for the photo of pawning ticket for temporary reference.
- Retrieve your new pawn ticket. Visit the shop where you received your loan. Bring your old pawn ticket swap the old pawn ticket for the new pawn ticket. You must show the photo of the new pawn ticket and exchange your old pawn ticket before the date of new pawning ticket expires.
REDUCE YOUR DEBT
Repaying a portion of your loan will lower the amount of interest accrued each month.
To reduce the amount of debt associated with a loan, the customer must first pay all interest accrued to date, then pay any additional amount to reduce the current debt value. The payment must be transacted at the branch location where the loan was received.
PROPERTY REDEMPTION
If your loan is paid in full, including interest, you will be eligible to redeem your items from the shop where you received your loan.
REDEEM IN PERSON
If you want to redeem your item(s) in person, please bring your original pawning ticket and original form of I.D. used to pawn your item, to the pawn shop where you received your loan.
REDEEM BY AUTHORIZATION
If you want someone to redeem your possessions from the pawn shop on your behalf, the following are required:
The customer whose name is on the pawning ticket needs to provide their fingerprint, in ink, on the backside of the pawn ticket.
The person who received authorization to pick up the merchandise needs to bring their Government ID card to the shop along with the authorized pawn ticket.
